Alerts are what has moved in what already matters to you: the calls you've saved, the ones you're managing and the programmes and funders you follow. That's the rule that keeps the noise out. The only exception is Mondays: that day we also tell you about the week's new calls that fit your profile well.
Where they reach you
- On the website. When you log in, new alerts pop up top right – each one only once, three at most, with the funder's logo and a cross to close them – and stay in the bell, which updates itself.
- By email. One a day, at 8am, for each person, and only if there's something that needs doing. It's set out in The daily email.
Changes to the call
Every night we ask the BDNS again for the record of everything still live and compare it with the one we had. The private and EU calls you follow aren't in the BDNS: our agent checks those every night on their own page. And only what has consequences is compared: the title changes its accents every other week, and alerting you to that teaches you to ignore alerts.
- A date changes or the window opens. It's the most important kind and it always goes by email too.
- The rules change: a new notice in the official gazette – usually a correction or an extension – a new or amended document (translations don't count), a budget that goes up or down, or a change in the link to the rules or in the sede electrónica, the government's online filing portal.
- A decision is out. For BDNS calls we pick it up the day the awards appear. It only reaches you by email if you have that call submitted in Grant management; if you only follow it, it stays on the website.
- The call runs again, which is what reaches you a year later if you follow the programme or the funder and not just that year's edition. It goes in the Monday email.
Reminders of your dates
They're worked out every morning from the dates you already have in Grant management and in what you've saved:
- By email and on the website: the closing date of what you've saved or are preparing (with the organisation's notice period and the day before; if the date is our estimate, it says “Estimated closing”), representations (alegaciones) 3 days ahead and the day before, reporting 30 and 7 days ahead and the day before, and the end of your plan seven days before.
- Only on the website: “a decision is expected this week”, a task assigned to you or due tomorrow or today (to whoever it's assigned to, or to the whole team if it's nobody's), and execution that starts or ends in 15 days.
Each milestone alerts you once: “closes in 7 days” goes out on one day, not on seven. But if the deadline is extended after a reminder, the reminders go out again for the new date.
What doesn't alert you
- The past of what you start following. Following a programme doesn't bring you its years of history as unread: only what happens from that day on.
- What you've discarded. Discarding means “not interested”, and the alerts stop.
- Anything already granted or turned down, except the reporting reminders: from then on your job is to report, not to track what changes in the gazette.
The bell and the list
The bell in the top bar carries the number of unread ones and shows the latest when you press it. The full list, with the button to mark them all as read, is below Saved. Each alert takes you to where the thing happened, and pressing it marks it as read; what you've already read on the website isn't sent again by email.
What has been read is read for the whole organisation, not just for you. If a teammate has already seen it and moved the date, there's no need for it to come up for you as well: this is a shared workspace, not an inbox. That's why it says underneath who saw it.